Setting up multi-factor authentication
Multi-factor authentication (MFA) is available for all Amplified accounts regardless of the plan you are on. To enable MFA on your account simply login and visit https://app.amplified.ai/settings/profile/2fa then follow the instructions on the screen:
Best security practice is to download and use an authenticator app such as Google Authenticator or Microsoft Authenticator. If you're unable to use those email MFA is available on request by contacting support@amplified.ai. However please be aware that email MFA is less secure.
Setting up your authenticator app with the QR code
- Scan the QR code. You will get a 6-digit number. Enter this code while it is displayed in your authenticator app. The number is only valid for a short time and will refresh itself after the timer in your authenticator app runs out.
- The Submit button will turn red. Click Submit.
- You should see a green confirmation message indicating that it worked. If you do not see this message please email us at support@amplified.ai.
Once MFA is configured, you can confirm this by opening the Two-factor authentication screen. If MFA is not configured you will see a title "Set up two factor authentication". If MFA is configured then you will see the title "Two factor authentication is configured" like in screenshot below.
Logging in
Once MFA is setup you'll be prompted at login to enter your code. You should see a screen like the one below. Entering the correct code will automatically log you in.
Enforcing MFA for your team
Admins also have the option to enforce MFA as a default requirement for all users. See the related article below for more information about that.